🛍️ 100% Satisfaction Guarantee Return Policy

We want you to love every handcrafted piece you get from us. If something’s not quite right, we’re here to make it right.

✅ Our Promise

Every item is made with care and backed by our 100% Satisfaction Guarantee. If you're not happy, we’ll fix it—no hassle, no stress.

🔁 Returns & Exchanges on Unused Items

• Timeframe: You can return or exchange any item within 30 days of when it arrives.

• Condition: Items should be in their original condition. If you’ve opened or used it, that’s okay—just reach out and we’ll figure it out together.

• Process:

  1. Get in touch with me through my Contact page.

  2. We’ll send you a prepaid return label and easy instructions.

  3. Once we get your item back, we’ll send a full refund or a replacement—whichever you prefer.

🔁 Exchanges or Repairs on Used Items

• Timeframe: You can return a used leather product for exchange or repair at any time if you are the original owner.

• Condition: Items that have some sort of structural failure like ripped leather, broken rivets or failed stitching can be returned.

• Process:

  1. Get in touch with me through my Contact page.

  2. We’ll send you a prepaid return label and easy instructions.

  3. Once we get your item back, I'll repair it if it's possible or send you a replacement.

💬 Need Help?

I am always happy to help. Whether you need a return, exchange, or just have a question about your leather piece, I'm here for you!